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Terms And Conditions​

This website www.surfapparel.com  is operated by H.E.Woodford & Son Ltd . It is a U.K. retail company and complies with U.K. consumer law including distance selling regulations.
These terms and conditions along with the terms of our privacy policy govern your use of the website. By using this website you agree to these terms in full (including the use of cookies) for more information see "cookies" section below. Do not use this website if you disagree with any of the terms and conitions. We may amend these terms and conditions at any time without individual notice to you.



I.P.Rights

The website and surfapparel logo are Copyright of H.E.Woodford & Son Ltd.(Reg No 2844940).
You may view the website on your computer or mobile device for your personal (non Commercial) use but may not without our written consent use, copy , transfer,adapt or reproduce the web content or surfapparel logo or the website sourcecode by any means electronic or otherwise.

Cookies

Cookies are small text files which are stored on your computers hard drive by your web browser and may be used by us to keep track of your basket once you have selected an item.Cookies only store information that you have knowingly provided and do not hold secure informtion such as card details.They are used by the majority of web sites and most web browsers are set up to accept cookies.If they are not set up you may experience difficulties with this site.surfapparel.com may use cookies to ensure the best possible standard of service to our online customers. However as part of our privacy and security policy we require your consent to use them.To withdraw your consent or if you want to be notified each time a cookie is about to be used,you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.For information on how to disable cookies please consult the "Help" tab of your browser via the menu bar. It must be noted that if you choose not to consent to the use of cookies , your experience of our site may be severly impaired and many integral aspects of the site, including (but not limited to) adding items to your shopping bag and accessing your account, may not work at all.

Returns Policy

We hope that you will be pleased with your purchases from Surfapparel.com.  If for any reason you are unhappy please return the goods to us (unused and in their origional packaging) within 14 days of receipt for exchange or full refund (excluding postage).  It is the customers responsibility to return the goods to us.  If you require to exchange goods you will not be charged for a second delivery on the exchanged goods.We cannot be held responsible for goods lost or stolen in transit back to us.  We reserve the right to refuse a refund if the above conditions are not met.

If goods being returned are faulty or we have sent the incorrect goods we will credit your return postage costs, (you may send the goods back to us using priority, recorded delivery or guaranteed servies but we can only refund the approximate first class postage cost).

Your statutory rights are not affected.

Product Prices

Surfapparel.com prices include V. A. T at the standard UK rate.

Secure Payment

The payment form is  used to submit your payment details to SAGE pay, who are an Internet payment gateway. Surfapparel have a formal agreement with SAGE pay, to accept payment on our behalf.  Any information that is submitted to Sage pay is only for the purpose of completing your transaction with surfapparel and will not be offered or sold to any further parties.

Payment

Your account is debited upon card issuer authorisation.

Postage / UK Deliveries

£1.50 U.K. Deliveries.  Products are usually dispatched within 3 working days but during busy periods may take up to 14 days.  
£2.99 UK First class 1-2 days
Europe £14.95
Rest of World  £24.95

Credit/Debit Form

The payment form is used to submit your payment details to SAGE pay who are an internet payment gateway.  Any information that is submitted to Sagepay is used only for completing your tranaction with surfapparel.com and will not go to any third party.

Delivery and Address Form

As part of the checkout process the information on this form allows us to fulfill your order and deliver goods to the submitted address.

Web Site Usage

surfapparel.com can not take any responsibility for any damages, compensatory, indirect, consequential or direct, data loss, income, profit, property loss or damage of third party claims implied or otherwise when using this website. 


Information Accuracy

An update of this site is made on a regular basis.  Occasionally mistakes do arise and if products are purchased on the wrong information a refund or repacement will be given if the product remains unused.  While every effort is made to ensure accurate descriptions and pricing , the right is reserved to decline orders if they are based on inaccurate information by either party.  

Every effort has been made to reproduce the colours / styles as accurately as possible, however there may be some variations from the actual products.

Law

These terms and conditions will be governed in accordance with English law, and any disputes  relating to these terms and conditions will be subject to the jurisdiction of English courts.

Surfapparel.com

Surfapparel.com is a trading name of H.E.Woodford & Son Ltd

In submitting an order you agree to the terms and conditions above.

E&OE